Ventanex LIFT lets you offer the widest possible range of payment gateway channels—from web and mobile to text, email—even paper checks. You’ll never miss a payment because your customers couldn’t pay exactly the way they wanted when they wanted.
LIFT uses built-in intelligence, payment best practices and your customized business rules to guide and streamline inbound payments.
LIFT MOBILE—the industry’s first white-label iOS and Android app for loan servicers—lets you offer your borrowers mobile convenience in a seamless, branded experience.
LIFT MOBILE integrates in real time with LIFT and loan servicing platforms, including Black Knight’s LoanSphere® MSP®.
LIFT MOBILE lets borrowers manage their loan and relationship with you from any Apple or Android device. Users can see the current amount due, make a payment, set up recurring payments, send and receive messages, check their loan progress, interest rate, current balance, payment history and more.
LIFT gives you an easy, effective way to accept online and mobile payments 24 hours a day, seven days a week through a customized, branded portal that customers reach through your corporate site. We’ll work with you to make implementation simple.
Customers can manage their accounts, set up payment options and make payments— all based on your business rules. Because the LIFT PAY payment portal is responsive, it automatically switches to a fast, friendly mobile format when your customers visit using their tablet or smart phone.
LIFT gives your customer service agents the instant information they need to process payments quickly and efficiently — no more toggling between multiple systems. We’ll create a customized LIFT portal that gives your agents fast access to accurate real-time customer information, including account status, preferences and rules-based payment options.
LIFT’s integrated voice response solution lets your customers make phone payments quickly and securely — 24 hours a day, seven days a week. We’ll create a friendly, bilingual, professionally voiced IVR system that builds your brand and follows your business rules. Because we host and manage the solution, it’s cost effective and easy to implement.
LIFT processes transactions seamlessly when your customers pay through their financial institutions. Access to the MasterCard RPPS network connects you to virtually every consumer in the United States who uses online bank bill pay — and gets those payments to you electronically.
Customers open 94 percent of text messages within nine minutes or less. LIFT’s text-based billing reminders and mobile-enabled payment gateway systems dramatically improve on-time payments, reduce collection costs and build customer confidence. The LIFT text payment solution lets qualified customers pay instantly and easily.
If your lockbox vendor is like most, routine processing leaves you with mountain of transactions that didn’t go through. LIFT gives you a smarter, faster way to process and resolve these exceptions. We’ll receive your vendor’s exception files load them into LIFT, where you have full access to complete account information that makes research and correction faster and easier.